SnowSport Center Policies:
General Policies
- All Lessons are non-refundable and all sales are final
- All lessons are non-transferable and must be used within the 2022 – 2023 winter season
- Buck Hill SnowSports Center doesn’t have a wait list for lessons availability
- Lesson availably is first come first serve and we do not hold lesson spots without payment
- Requested private lesson instructors are not promised
- Buck Hill SnowSports Center doesn’t offer refunds for the following:
- Missed or Canceled Classes
- Arriving Late to The Lesson or Leaving the Lesson Early
- Weather or Road Conditions
Rescheduling
- Any SnowSports Lesson rescheduled prior to 48 hours of the lesson start time will be rescheduled for free.
- Any SnowSports Lesson rescheduled within 48 hours of the lesson start time will be charged a $35 processing fee. Non-payment of rescheduling fee constitutes a cancellation of a lesson
- Lesson no call/no shows will not be eligible for rescheduling or refund and will be charged the full lesson rate
- Any SnowSport Lesson rescheduled after 7am the day of the lesson will be charged the full lesson rate
- Buck Hill closures will constitute free rescheduling
- Buck Hill SnowSports Center will NOT accept lesson reschedules via phone
- Buck Hill SnowSports Center will only allow each lesson date to be rescheduled twice (2) for the 2022 – 2023 season.
- Complete: Reschedule Form
- If your requested date is available, you will receive an email with your updated itinerary.
- If your date is not available, you will receive a phone call from a SnowSports Center representative.
- The last day to reschedule lessons for the 2022 – 2023 season is February 13, 2023, at 12:00 A.M.
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- Buck Hill SnowSports Center will not accept lesson reschedules after this date/time
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Lesson Check-In
- All lesson participants must check-in at the SnowSports Center prior to the lesson start time with the appropriate amount of time.
- During busy times, there will be shuttle transportation for off-site parking. Please consider this added time for your travels to ensure you’re checking in at the right time.
- If check-in is less than the required arrival time for your lesson (listed below), your lesson will be canceled due to not having enough time to check-in. All guests will be given the following options if the check-in time is missed, along with a $35 rescheduling fee:
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- Reschedule to the next available time on that same date if there is open availability
- Reschedule to a completely new time and date when there is open availability
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| Lesson Type | Recommended arrival time for lesson participant(s) who need rental equipment | Recommended arrival time for lesson participant(s) who don’t need rental equipment |
| Private Ski Lesson | 45 minutes prior to lesson start time | 15 minutes prior to lesson start time |
| Private Snowboard Lesson | 45 minutes prior to lesson start time | 15 minutes prior to lesson start time |
| Tiny Buck Private Lesson | 30 minutes prior to lesson start time | 15 minutes prior to lesson start time |
| Ski Adult Beginner Special | 45 minutes prior to lesson start time | 15 minutes prior to lesson start time |
| Snowboard Adult Beginner Special | 45 minutes prior to lesson start time | 15 minutes prior to lesson start time |
| Little Bucks | 45 minutes prior to lesson start time | 20 minutes prior to lesson start time |
| Buck Hill Cruisers | 45 minutes prior to lesson start time45 minutes prior to lesson start time | 20 minutes prior to lesson start time |
| Buck Boarders | 45 minutes prior to lesson start time | 20 minutes prior to lesson start time |
| Homeschool Days | 45 minutes prior to lesson start time | 45 minutes prior to lesson start time |
Important Dates (Subject to Change)
- Lessons Start Dates:
- Private Ski Lesson – November 25, 2022 o Private Snowboard Lesson – November 25, 2022
- Tiny Buck Private Lesson – December 5, 2022
- Ski Adult Beginner Special – December 3, 2022
- Snowboard Adult Beginner Special – December 3, 2022
- Little Bucks – December 3, 2022
- Buck Hill Cruisers – December 3, 2022
- Buck Boarders – December 3, 2022
- Lessons End Dates:
- Private Ski Lesson – March 19, 2023
- Private Snowboard Lesson – March 19, 2023
- Tiny Buck Private Lesson – March 10, 2023
- Ski Adult Beginner Special – March 5, 2023
- Snowboard Adult Beginner Special – March 5, 2023
- Little Bucks – March 5, 2023
- Buck Hill Cruisers – March 5, 2023
- Buck Boarders – March 5, 2023
- The last day to reschedule lessons for the 2022 – 2023 season is February 13, 2023, at 12:00 A.M.
- SnowSports Center closed on December 25, 2022
Weather
Buck Hill SnowSports Center lessons will be canceled when temperatures are too dangerous for lift operators to be standing outside. Subject to change Customers will be notified of resort closures via email.
Buck Hill Gift Cards
Buck Hill Gift Cards can be used to purchase lessons in the SnowSports Center. To purchase lessons with a Buck Hill Gift Card please call or email the SnowSports Center, as gift cards aren’t able to be used online for purchasing lessons only.
SnowSports Center Contact Information & Hours
Contact the SnowSports Center either via phone or email
- Phone: 952 – 255 – 6700
- Email: Skischool@buckhill.com
**Please note that voicemails and emails will be returned/responded to within 24 – 48 hours of the time email or voicemail was sent/received**
Monday – Friday 10AM - 8PM.
Saturday, Sunday & Holidays 9AM - 7PM.
Have questions or feedback? Please send us an email.