2020 – 2021 WINTER READINESS PLAN
As we continue through this COVID-19 pandemic, Buck Hill is working closely with the National Ski Area Association and Minnesota Ski Area Association to safely operate for the 2020 2021 winter season.
Some operational norms that you may be used to will be adjusted with new expectations to meet recommended guidelines. These plans are fluid and may change based on the government, needs of our guests and employees.
Thank you for your cooperation and understanding as we work through the “new norms.”
We’re all in this together!
New guidelines from the Minnesota Governor that will take effect Monday, January 11th:
Up to 50% indoor dining capacity; not to exceed a max of 150 total in a building.
All guests in the chalet must have a lift ticket.
With limited seating, all tables for guests for onsite food consumption only. Carry-in food and beverages are prohibited indoors.
Time limit for table use to grab a quick bite to eat and warm up.
No more than 6 people at one table.
Tables and chairs cannot be moved.
All indoor guests must be seated.
Your vehicle will continue to be used to gear up, warm-up, and store all your personal belonging.
All lift tickets, rental and snow tubing tickets must be purchased online prior to arrival.
A limited number of snow tubing tickets available per session. BUY NOW HERE »
*We reserve the right to stop ticket sales at any moment based on capacity – PLAN AHEAD
Face coverings are REQUIRED, even when outdoors.
See our full details below on Face Coverings and Face Coverings FAQ
*If you choose not to comply with our face-covering requirements, you may be asked to leave.
SKI WELL, BE WELL
If you are experiencing any signs or symptoms of COVID-19, fever, chills, new cough, shortness of breath, sore throat, body aches, headache, or loss of smell or taste, we ask that you stay home and reschedule your visit. If you are positive for COVID-19 or have had close contact with someone who has tested positive, we request you do not visit our facility until your quarantine is complete in accordance with the guidelines recommended by the CDC. All Buck Hill team members will follow the same guidelines and perform a health screening prior to working each shift.
Per the State of Minnesota’s Executive Order 20-81, a mask or face covering must be worn in public buildings and businesses. All Buck Hill guests and employees will be required to wear a mask or face covering inside our buildings. In addition, a mask or face covering is required to be worn in lift lines and when riding the chair lift and recommended whenever 6 feet physical distancing cannot be maintained. Bring two face coverings with you in case one gets wet. Questions, see Face Coverings FAQ at the bottom of the page.
Daily Lift Tickets and Ski & Snowboard Rentals must be pre-purchased online in advance. All online tickets and rentals will be date specific and you must use the lift ticket and rental on the date you select at the time of purchase.
To redeem your online ticket and rental purchase, bring in a printed or digital copy of your receipt barcode to be scanned and redeemed at the Ticket Office. During peak times and on weekends, these can be scanned and issued in our Ski School as well.
Season Pass holders will present their pass card at either the Ticket Office or Ski School to obtain their physical daily lift ticket.
Children and Adult lessons must be pre-purchased online a minimum of 48 hours prior to the lesson start time.
*We reserve to the right to pause ticket and equipment sales at anytime.
ARRIVING AT THE HILL
Parking lot, ticket office, rental and chalet open 30 priors to the lifts starting. Please refer to our hours of operation on our website:
Get ready in your vehicle. Guest are asked to get ready at your vehicle or prior to arrival. All personal belongings must be kept in a vehicle or a placed in a locker.
All personal belongings must be left at your vehicle.
Only those that need care will be allowed on our Patrol Room.
Patrollers will require guests to be masked before administering care, unless there is an injury restricting breathing.
FACE COVERINGS FAQ
Do I have to wear a face covering while I’m skiing and snowboarding?
While face coverings are not required during the physical acts of skiing and snowboarding if the guest is maintaining proper physical distance and is not in the vicinity of others, it is recommended guests do so. Otherwise, face coverings are required in every part of our operation, including while loading and riding on chairlifts, inside all buildings, and during all ski and snowboard lessons.
Are you allowing neck gaiters/buffs?
Yes MN EO 20-99 specifically allows for gaiters. The type of face covering a guest may wear includes a cloth neck gaiter or other type of material that completely covers a person’s mouth and nose.
Are there any exemptions allowed? What if I can’t/won’t wear a face covering, such as if I’m ADA exempt or religious reasons?
Face coverings are required in every part of our operation without exception. If a guest is unable or unwilling to wear a face covering, the guest will not be allowed access in order to limit the risk of COVID-19 exposure to other guests and employees.
What if I can’t wear a face covering because of a disability?
We require face coverings be worn on resort property without exception. While we understand there are those with disability related issues with face coverings, the Americans with Disability Act does not provide a blanket exemption to people with disabilities from complying with legitimate safety requirements that are necessary for safe operations. We also believe that in most cases, people have already worked out disability related issues with face coverings, given that mask requirements have been broadly in place for months in order to help protect the public health. Disability-related mask issues can frequently be resolved by the use of a clear mask, a face shield or a looser face covering rather than a cloth mask (such as a scarf). These alternatives are considered reasonable accommodations to a face covering requirement and will be permitted for those who have a disability that prevents wearing a standard face covering. If these reasonable accommodations do not work for you, please contact us before you arrive. Any guest who refuses to comply with our face covering requirements or any other guidelines will be addressed directly and may be asked to leave the resort.